We’re delighted to announce that we have successfully gained international recognition for the quality of our services and operations with the International Organisation for Standardisation’s ISO 9001 certification.
ISO 9001 is recognised worldwide as the international benchmark for quality within an organisation.
By achieving its ISO 9001 certification, we are able to demonstrate to our customers and suppliers that our systems meet the high standards set out by the International Organisation for Standardisation.
To gain the ISO 9001 certification, we had to demonstrate our dedication and commitment to meeting our customers’ needs – operating efficient management processes and delivering consistent, good quality products and services.
TMG managing director Malcolm Parrott said: “Our commitment to excellence is the driving force for success at TMG.
“We are delighted to meet the rigorous standards of the ISO 9001. It is a further demonstration of our quality for all of our clients, partners and business associates.”
“The ISO certification will allow us to continue to grow the business as we go from strength to strength in the years ahead.”
An external audit will be carried out annually by a third party to ensure our systems are maintained and any non-conformances are noted for correction.
The ISO accreditation was gained through by ISO consultancy and quality management specialist QMS International.
QMS auditor Jerry Martin said: “On completion of the compliance audit, I found all documentation to be in good order and well recorded and in keeping with the requirements of the standard.
“The staff headed by Malcolm W Parrott, managing director, demonstrated commitment to continual improvement and customer satisfaction.
“During the audit the team were very motivated and enthusiastic about their business and its future, showing a true interest and commitment to meeting the requirements of the ISO 9001: 2008 Standard.
“The quality of their customer and project files was exceptional and I was particularly impressed with the presentation of their tender applications.”
TMG is a world-class maritime services company and consultancy providing an extensive range of business solutions, advice and support for clients of all kinds engaged in maritime related projects.
Established in Seattle in 1990, we have offices worldwide.